Jira Service Management

{"xsrfToken":"01e73a6d621a393feee9e2f54bcd7c00a19fe625_lout","branding":{"id":"10","key":"f7dsd","name":"SFEC Form 700 Guidance","portalBaseUrl":"/servicedesk/customer/portal/10"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d35b4b57-5447-498e-9bfb-80f6ca86ebb6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGEyZDI1YS0zNDcyLTQxMzEtOWZkZS0xZjc3ZmY3N2M1ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQzNWI0YjU3LTU0NDctNDk4ZS05YmZiLTgwZjZjYTg2ZWJiNiI6WyJyZWFkIl19LCJleHAiOjE3MDExOTIzNzAsIm5iZiI6MTcwMTE5MTc3MH0.9vkKkko6g96t2OLfnycP2xO_AC40rQPOu715ap1f5dY&client=20a2d25a-3472-4131-9fde-1f77ff77c5ec&mode=fit","logoId":"d35b4b57-5447-498e-9bfb-80f6ca86ebb6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SF Ethics Commission Support Portal","sharedPortalName":"SF Ethics Support Portal","userInitialAnnouncementHeader":"Please use the Search Field above to request assistance from Ethics Commission staff or browse convenient self-help articles.","userInitialAnnouncementMessageWiki":"Tickets will be prioritized and responded to via the service desk.","translations":{"en-US":{"helpCenterTitle":"Welcome to the SF Ethics Commission Support Portal","sharedPortalName":"SF Ethics Support Portal","announcementHeader":"Please use the Search Field above to request assistance from Ethics Commission staff or browse convenient self-help articles.","announcementMessage":"Tickets will be prioritized and responded to via the service desk.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#004a80","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/79efa95e-2bb4-4cd9-99e1-0de0f31a2398/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGEyZDI1YS0zNDcyLTQxMzEtOWZkZS0xZjc3ZmY3N2M1ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc5ZWZhOTVlLTJiYjQtNGNkOS05OWUxLTBkZTBmMzFhMjM5OCI6WyJyZWFkIl19LCJleHAiOjE3MDExOTIzNzAsIm5iZiI6MTcwMTE5MTc3MH0._gR99V9LcejZqaeQco6ztRwvZHJaIQEJHK85N6yXfFY&client=20a2d25a-3472-4131-9fde-1f77ff77c5ec&height=300&mode=fit","bannerMediaApiFileId":"79efa95e-2bb4-4cd9-99e1-0de0f31a2398","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"10","key":"f7dsd","projectId":10032,"serviceDeskId":10,"name":"SFEC Form 700 Guidance","description":"Start here to request assistance related to the Form 700 program.","portalBaseUrl":"/servicedesk/customer/portal/10","onlyPortal":true,"reqTypes":[{"id":"115","name":"E-Filing Support","descriptionHtml":"","callToAction":"E-Filing Support","introHtml":"System-related issues, user ID and password assistance, how-to's, etc.","icon":10470,"iconUrl":"https://sfethics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[26,27],"key":""},{"id":"116","name":"Filing Officer Support","descriptionHtml":"","callToAction":"Filing Officer Support","introHtml":"Create new filer accounts in NetFile, late filer protocols, amendments, fees, etc","icon":10481,"iconUrl":"https://sfethics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[27],"key":""},{"id":"113","name":"Form 700 Reporting Advice and Guidance","descriptionHtml":"Here is another section where we can add instructions and links for each request type.","callToAction":"Form 700 Reporting Advice and Guidance","introHtml":"What to disclose, how to disclose, reporting gifts, travel, etc.","icon":10470,"iconUrl":"https://sfethics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[26,28],"key":""},{"id":"107","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10537,"iconUrl":"https://sfethics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[],"key":""}],"reqGroups":[{"id":26,"name":"I am a Form 700 Filer"},{"id":28,"name":"I am a Filing Liaison (communicating on behalf of a Filer)"},{"id":27,"name":"I am a Filing Officer"}],"orderMapping":{"26":[115,113],"27":[116,115],"25":[113],"28":[113]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2f283197-8da6-38c4-8a1e-43122469cd8c","appLinkName":"System Confluence","appLinkUrl":"https://sfethics.atlassian.net/wiki","spaceKey":"F7DSD","spaceName":"Form 700 Demo Service Desk","spaceUrl":"https://sfethics.atlassian.net/wiki/spaces/F7DSD","isServer":false},"labels":[],"projectKey":"F7DSD","serviceDeskId":10,"kbLinkDomainURLs":["https://sfethics.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"F7DSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGEyZDI1YS0zNDcyLTQxMzEtOWZkZS0xZjc3ZmY3N2M1ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDExOTI5NzAsIm5iZiI6MTcwMTE5MTc3MH0.nAKb0W4Z_K8TXrNXTs17aGtLmwyHWts0p5kn3QPH8QQ","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"20a2d25a-3472-4131-9fde-1f77ff77c5ec","tokenDurationInMins":20}},"reqCreate":{"id":116,"projectId":10032,"form":{"name":"Filing Officer Support","descriptionHtml":"","callToAction":"Filing Officer Support","intro":"Create new filer accounts in NetFile, late filer protocols, amendments, fees, etc","instructions":"","icon":10481,"iconUrl":"https://sfethics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"Brief summary of your question","descriptionHtml":"Brief summary of your question","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10080","fieldConfigId":"10211","label":"My Name","description":"Enter your name","descriptionHtml":"Enter your name","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10053","fieldConfigId":"10157","label":"Filer Name","description":"Enter name of filer that needs assistance (if applicable)","descriptionHtml":"Enter name of filer that needs assistance (if applicable)","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"customfield_10081","fieldConfigId":"10213","label":"Department","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10114","label":"Aging And Adult Services, Department Of","selected":false,"children":[]},{"value":"10115","label":"Airport","selected":false,"children":[]},{"value":"10117","label":"Arts Commission","selected":false,"children":[]},{"value":"10116","label":"Asian Art Museum","selected":false,"children":[]},{"value":"10118","label":"Assessor-Recorder","selected":false,"children":[]},{"value":"10119","label":"Board Of Supervisors","selected":false,"children":[]},{"value":"10120","label":"Building Inspection, Department Of","selected":false,"children":[]},{"value":"10121","label":"Child Support Services, Department Of","selected":false,"children":[]},{"value":"10122","label":"Children, Youth And Their Families, Department Of","selected":false,"children":[]},{"value":"10124","label":"City Attorney","selected":false,"children":[]},{"value":"10125","label":"Community College District","selected":false,"children":[]},{"value":"10126","label":"Controller","selected":false,"children":[]},{"value":"10142","label":"Department Of Homelessness And Supportive Housing","selected":false,"children":[]},{"value":"10123","label":"Department Of Police Accountability","selected":false,"children":[]},{"value":"10127","label":"District Attorney","selected":false,"children":[]},{"value":"10128","label":"Economic And Workforce Development, Office Of","selected":false,"children":[]},{"value":"10129","label":"Elections, Department Of","selected":false,"children":[]},{"value":"10130","label":"Emergency Management, Department Of","selected":false,"children":[]},{"value":"10131","label":"Environment, Department Of The","selected":false,"children":[]},{"value":"10132","label":"Ethics Commission","selected":false,"children":[]},{"value":"10133","label":"Film Commission","selected":false,"children":[]},{"value":"10134","label":"Finance Corporation","selected":false,"children":[]},{"value":"10135","label":"Fine Arts Museums","selected":false,"children":[]},{"value":"10136","label":"Fire Department","selected":false,"children":[]},{"value":"10137","label":"General Services Agency - City Administrator","selected":false,"children":[]},{"value":"10138","label":"General Services Agency - Public Works","selected":false,"children":[]},{"value":"10139","label":"General Services Agency - Technology, Department Of","selected":false,"children":[]},{"value":"10140","label":"Health Authority","selected":false,"children":[]},{"value":"10141","label":"Health Service System","selected":false,"children":[]},{"value":"10143","label":"Housing Authority","selected":false,"children":[]},{"value":"10144","label":"Human Resources, Department Of","selected":false,"children":[]},{"value":"10145","label":"Human Rights Commission","selected":false,"children":[]},{"value":"10146","label":"Human Services Agency","selected":false,"children":[]},{"value":"10147","label":"Juvenile Probation Commission","selected":false,"children":[]},{"value":"10148","label":"Law Library","selected":false,"children":[]},{"value":"10149","label":"Library, Public","selected":false,"children":[]},{"value":"10150","label":"Mayor's Office","selected":false,"children":[]},{"value":"10151","label":"Municipal Transportation Agency","selected":false,"children":[]},{"value":"10169","label":"Other","selected":false,"children":[]},{"value":"10152","label":"Planning Department","selected":false,"children":[]},{"value":"10153","label":"Police Department","selected":false,"children":[]},{"value":"10154","label":"Port","selected":false,"children":[]},{"value":"10155","label":"Public Defender","selected":false,"children":[]},{"value":"10156","label":"Public Health, Department Of","selected":false,"children":[]},{"value":"10157","label":"Public Utilities Commission","selected":false,"children":[]},{"value":"10178","label":"Public Works","selected":false,"children":[]},{"value":"10158","label":"Recreation And Park Department","selected":false,"children":[]},{"value":"10159","label":"Remote Access Network Board","selected":false,"children":[]},{"value":"10160","label":"Residential Rent Stabilization And Arbitration Board","selected":false,"children":[]},{"value":"10161","label":"Retirement System","selected":false,"children":[]},{"value":"10163","label":"San Francisco Unified School District","selected":false,"children":[]},{"value":"10162","label":"Sheriff","selected":false,"children":[]},{"value":"10164","label":"Small Business, Office Of","selected":false,"children":[]},{"value":"10165","label":"Successor Agency To The Redevelopment Agency","selected":false,"children":[]},{"value":"10166","label":"Transportation Authority, San Francisco County","selected":false,"children":[]},{"value":"10167","label":"Treasurer-Tax Collector","selected":false,"children":[]},{"value":"10168","label":"War Memorial And Performing Arts Center","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"Describe your question in detail","descriptionHtml":"Describe your question in detail","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/10/create/116","requestValidateBaseUrl":"/servicedesk/customer/portal/10/validate/116","calendarParams":{"firstDay":0,"date":"2023-11-28T09:16:10-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2f283197-8da6-38c4-8a1e-43122469cd8c","appLinkName":"System Confluence","appLinkUrl":"https://sfethics.atlassian.net/wiki","spaceKey":"F7DSD","spaceName":"Form 700 Demo Service Desk","spaceUrl":"https://sfethics.atlassian.net/wiki/spaces/F7DSD","isServer":false},"labels":["filingofficer"],"projectKey":"F7DSD","serviceDeskId":10,"kbLinkDomainURLs":["https://sfethics.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGEyZDI1YS0zNDcyLTQxMzEtOWZkZS0xZjc3ZmY3N2M1ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDExOTI5NzAsIm5iZiI6MTcwMTE5MTc3MH0.nAKb0W4Z_K8TXrNXTs17aGtLmwyHWts0p5kn3QPH8QQ","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"20a2d25a-3472-4131-9fde-1f77ff77c5ec","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}